Privacy Policy

Last Updated: January 15, 2024

Introduction

witty-bamboo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website witty-bamboo.com or use our tour booking services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

When you submit a booking request or contact us, we collect personally identifiable information such as:

• Full name
• Email address
• Tour preferences and special requirements
• Any additional information you choose to provide in your message

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized where required by law)

How We Use Your Information

We use the information we collect to:

• Process and respond to your booking inquiries
• Send you information about tours you have expressed interest in
• Improve our website and services based on your feedback and usage patterns
• Communicate with you about your bookings and provide customer support
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Booking inquiries are typically retained for three years after your last interaction with us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

witty-bamboo
742 Wilderness Trail
Banff, Alberta T1L 1B3
Canada
Email: [email protected]